Shipping your plants
Ihaveacactus.com takes care off the shipping of your newly ordered cactus. We hear you thinking, how do you send such a spiky, with sometimes impossible shapes to pack, but also fragile cactus?
The cacti are sent in sturdy cardboard boxes and are delivered to your home by a parcel deliverer. Basically like any other online order. The cacti are sent including soil and plastic pots so that you don't have to start repotting your purchase right away at home. Your package leaves our greenhouse you get an email with the trace information of the parcel.
Then there is the danger of a spine fight between the cacti when you have ordered several and they are sitting together in the cardboard box. To prevent damage that the cacti can cause to each other, the cacti are wrapped in newspaper or sometimes in plastic bubble wrap. The spines of a cactus don't get through this, which is very handy!
After this, the cacti in the box are filled with foam balls or plastic air cushions so that they do not shake back and forth in the box and are protected for transport during the journey to your destination.
In the unlikely event that something went wrong with the shipment and your plants, please contact ihaveacactus.com as soon as possible and we will resolve this!